BlackBerry Accessories Store Help
Question: What is your return policy?
Answer:
GlobalWare Solutions values its customers and ensures that all returns and refunds are handled within 30 working days from receipt. Send merchandise for refund to the following address.
Globalware Solutions BV
Parellaan 70
2132 WS Hoofddorp
Netherlands
Returns/Refunds
ShopBlackBerry has a 30-day return policy from the date of shipment subject to the following:
- Returns must be 100% complete with all parts in original packing. Boxes, manuals and warranty information (if any) must be intact.
- A copy of the original packing list must accompany the returned merchandise.
- The Customer is responsible for postage and packing charges on all returned items.
- Delivery charges are non-refundable and shall be deducted when issuing the refund.
Batteries & Bluetooth Products: Closed-box Batteries & Bluetooth products are refundable only within 30 days from the shipment date. Without exception, there is no refund/exchange policy available for opened-box Bluetooth products. In the event that your product may be defective, please contact the manufacturer directly. A product must be diagnosed as "defective" by a member of the Technical Support Staff at the manufacturer. Once it has been diagnosed, please ask for a reference number and contact our customer service department.
NOTE: Delivery charges are non-refundable in all cases.
help@blackberry.net
1-877-BLK-BERRY
www.jabra.com
techsupp@jabra.com
(800) 327-2230
www.motorola.com
CPSSupport@motorola.com
1866-289-6686
www.plantronics.com
(800) 544-4660